UX/UI designers have been usedgraphical elements up until now however they face new challenges with the new design realm. The design isn’t only about selecting or creating the visuals now where the new realm is here – audible tools.
Voice navigation is being popular and used everywhere in smart speakers and more. However, voice user interfaces are different than conventional graphical navigation.
UX/UI designers need to contend with an incredible challenge. Let’s discuss what designers should know about designing voice navigation.
What are the limitations of voice-based AI?
Voice navigation is diffident from than visual interface. For example, we ask a speaker audio assistance to play a song, then there’s the only way that song will be played well if the correct text has input.
VUI works on text, and design elements such as photography and graphics can’t be translatable.
Some limitation for translatable are-
- The programmed designed to perform are only used to perform and resulting in inaccuracies often.
- Users don’t know all the tasks they can use for.
- For visuals tasks, Voice navigation doesn’t work well.
- Voice navigation is not suitable for tasks that require visuals.
VUI (Voice User Interface) Designing
Users typically have unrealistic expectations about voice-based AI communication. As a result, users may misunderstand its ability. UX/UI designers, it’s up to us to make user experiences within the confines of current-day technology deliver on expectations.
Still, you can get started with the below practical tips:-
Give users enough information
If we think about the graphical user interface, then the user needs to choose from given options when a prompt appears. Moreover, they can do more like searching by artist or album or start or load a game and more. The same kind of information is essential for the voice user interface. It should tell users about the setting of possible realistic expectations in the minds of users. Its essential to give this information to users, otherwise, they might ask for something you can’t fulfill as the system doesn’t allow everything.
Keep the information given to a minimum
Users engage with visual content, and so there are chances they will look back over the information if they forget or missed it. Though, for VUI, it can’t be the same. In each subsequent interaction, the information is tasked with tracking for Users.
Hence, the information quantity in any one answer or instruction is meant to enter minimum. Begin with the popular products or services in case you want to communicate a list, and ask your users if they wish to hear more. Users don’t want to wait around all day for results like the phone bot – press one for it, press two for that etc. They need an answer fast.
Establish the language to be used
People use slang, cut corners, and make many mistakes rather than correct, proper formal language. And here the issue UX designers face working on VUI as it can’t account for different ways of expressing one thing, or we can say it’s impossible.
Therefore, if designers want to reduce this friction, they have to establish the language users are to adopt during voice-based AI communication. Also, ensure that the interactions should be communicated correctly for the best possible outcome.
Provide visual feedback
Visual feedback takes time to reassure if users voice is being heard. With Voice Navigation, such stress may occur like when we speak on the phone, and we got silence only in response.
Therefore, using visual feedback can help in interface voice registration. For example, VUI answers that its wake up and listening.
For UX/UI designers, voice navigation and user interface design are new opportunities for implying innovation.